How to Raise a Complaint

Last updated: October 2026

We want people who reach out to Tillblame Walk-In Tubs to be treated fairly and honestly. If something went wrong, we would like to know. This page shows how to raise a concern and what to expect afterward. It is a general template, not legal advice.

What You Can Tell Us

You can write to us about:

• Your experience when you called or messaged Tillblame Walk-In Tubs
• How your personal information was handled
• Anything on this site that looks unclear or wrong
• The way a provider we matched you with acted

If the Issue Is With a Provider

Providers in our network are independent businesses. They answer for their own estimates, prices, products, warranties and customer service. If there is a problem with work in your home, it usually helps to take it up with the provider first and keep a written record.

Please still tell us. Feedback helps keep our network honest, and providers who often fall short may be removed. Know that Tillblame Walk-In Tubs cannot settle contract disputes, process warranty claims, give refunds for a provider's work or speak for a provider.

How to Reach Us

Email contact@tillblame.beer and include:

• Your name and a way to reach you
• The date you contacted us or the provider
• The number you called or the form you used, if you recall
• The provider's name, if you have it
• What happened and what outcome you want

After You Write

We will confirm by email that we got your complaint, usually within a few business days. We will then look into it, which may mean contacting the provider. After that, we will reply with what we found and any steps we plan to take.

Still Unhappy?

If our answer does not settle things, reply and ask for another review. Your state attorney general, a state consumer protection office or the local Better Business Bureau may also be able to help. For licensed contractors, your state contractor licensing board may be another option.

Contact

Email: contact@tillblame.beer